Zendesk
Connect Zendesk so your support knowledge is searchable alongside your internal documentation.
What’s synced
Section titled “What’s synced”Help center articles and support content.
What you can do
Section titled “What you can do”- Search tickets and help center articles instantly.
- Ask Falcon about past tickets and resolutions.
- Surface trends across support conversations.
Connected articles are searchable alongside the rest of your documentation.
Connect Zendesk
Section titled “Connect Zendesk”- Navigate to Integrations from the bottom-left menu.
- Click Connect next to Zendesk.
- Enter your Zendesk subdomain and authorize Falconer.
Zendesk is available on Custom plans. Contact support@falconer.com to learn more.