# Zendesk

Connect Zendesk so your support knowledge is searchable alongside your internal documentation.

## What's synced

Help center articles and support content.

## What you can do

- Search tickets and help center articles instantly.
- Ask Falcon about past tickets and resolutions.
- Surface trends across support conversations.

Connected articles are searchable alongside the rest of your documentation.

## Connect Zendesk

1. Navigate to **Integrations** from the bottom-left menu.
2. Click **Connect** next to Zendesk.
3. Enter your Zendesk subdomain and authorize Falconer.

Zendesk is available on Custom plans. Contact [support@falconer.com](mailto:support@falconer.com) to learn more.