Plans and billing

Falconer offers Go, Pro and Enterprise plans. See pricing for current prices and included features.

Plan	Subscription	Shared credits
Go	None	2,000 starting credits, once
Pro	Monthly or annual	4,000 per seat each month
Enterprise	Custom	As agreed

Go appears as Pay as you go in organization settings. Both Go and Pro can buy additional credits. Credits are shared across the organization; learn about credit usage and expiry.

View or change your plan

Organization owners manage billing in Settings → Organization settings → Plan and credits. Members should contact an owner to change the plan or purchase credits. Owners can also change the plan or buy credits from an AI agent connected over MCP; see Settings, account and billing.

To upgrade to Pro:

Select Upgrade to Pro.
Choose your Purchased seats and Billing interval.
Review the total and monthly credit allowance, then continue to Stripe checkout.
Complete payment and return to Plan and credits to check confirmation.

New Pro subscriptions start without a trial. Payment confirmation and credit funding can finish at different times; wait for the confirmation that credits have been added before starting another checkout.

Purchased seats and members

Purchased seats determine your Pro subscription charge and monthly credit allowance. They are separate from organization membership: inviting or removing a member does not change your purchased seat quantity. You can choose a seat quantity independently of your member count.

For example, two purchased seats add 8,000 shared credits each month, whether you pay monthly or annually. The allowance belongs to the organization, rather than being reserved for particular members.

Change your seat quantity

Open Manage plan.
Enter the New seat quantity and select Preview change.
Review the amount due, additional credits and recurring total.
Select Confirm seat change.

Increases require payment of the displayed prorated invoice before the additional credits are funded. Decreases take effect at the displayed renewal date, with no immediate credit adjustment. Use Cancel pending seat change if you want to withdraw a pending change.

Your billing interval controls when the subscription is paid, not how often Pro credits are granted. Annual subscriptions still receive a monthly grant. If you need to change the billing interval or your plan is managed by support, contact support.

Cancel or keep Pro

In Manage plan, choose Downgrade to Pay as you go and confirm the cancellation date shown in the dialog. The subscription ends on that date; future subscription charges and Pro credit grants stop. Existing credits remain available until their expiry dates. Canceling Pro does not turn off automatic credit reload.

Before the cancellation takes effect, select Keep Pro to withdraw it. Support-managed cancellation dates must be changed through support.

Payment methods and invoices

Owners can select Payment methods and invoices on Plan and credits to open Stripe’s billing portal. Use it to manage payment details and view available invoices. Subscription charges and additional credit purchases are separate, and applicable tax is shown at checkout.

If an invoice needs payment, use the displayed Complete payment action. If payment succeeded but credit funding is still pending, reload the page to check its status. For a support-required status or an unexplained charge, contact support.

To add credits or configure automatic purchases, see Buy credits and manage auto reload. To review spending or set a monthly cap, see Track usage and set spending limits.

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