Schedule scans

Run Knowledge Health weekly, biweekly, or monthly, on a day you choose.

Your organization’s schedule is off until a member turns it on. Any member can change it.

Set a schedule

1. On the Knowledge Health page, click Schedule. The Schedule Knowledge Health window opens.
2. Choose Weekly, Biweekly, or Monthly.
3. For a weekly or biweekly schedule, pick a day of the week. For a monthly schedule, pick a day from the 1st to the 28th, or Last day. The window sums up your choice, such as Every Monday.
4. Click Save.

When scans start

Scheduled scans start at 08:30 UTC on the chosen day. When many scans fall on the same day, a start can be delayed by up to 12 hours. You can’t choose the time of day a scan runs.

Change or turn off the schedule

Click Schedule again and choose a new frequency, or choose Off. With the schedule off, Knowledge Health runs only when someone clicks Run now.

The run banner shows Next run with the date of the next scheduled scan, or No schedule with a Set schedule button.

FAQ

Do I pay for scheduled scans?

Yes. Scheduled scans use the same credit balance as Run now. If the balance is empty when a scan is due, the scan is skipped. See Knowledge Health credits.