Back to building.

Share your workspace name, what you were trying to do, and what happened instead. Include the steps to reproduce the issue and any relevant screenshots or error messages. Please leave out passwords, API keys, and other sensitive information.

Open Integrations, choose a source, authorize Falconer, and select the repositories, spaces, or resources you want to sync. Initial indexing typically finishes within minutes.

View all integrations or follow the connection guide.

Open Integrations and confirm the source is connected, the correct resources are selected, and the Last synced timestamp is recent. Reconnect the source if its token expired or its permissions changed.

Review source connections.

New docs and folders inherit access from their location by default. Switch to custom permissions when an item needs fixed access, especially before moving it. External collaborators must be added directly or given link access.

Troubleshoot document access.

Add Falconer’s MCP endpoint to your AI client: https://falconer.com/api/mcp Then sign in to Falconer and approve the OAuth connection. If the tools do not appear, restart your client and begin a new session.

Explore Falconer MCP or follow the setup guide.

Confirm that GitHub and Slack are connected, the repository is selected for syncing, and you own the affected document. Falconer only proposes an update when the merged PR changes code relevant to that document.

Learn about automatic updates or troubleshoot PR-based updates.

Yes. Email support@falconer.com with your workspace name and the email you use for Falconer. For access questions, let us know what you’re trying to open. For billing questions, describe the plan or invoice you need help with. Don’t include payment details.

We’d love to hear what would make Falconer more useful to your team. Send us your feedback and tell us what you’re trying to accomplish, how you handle it today, and what would help.