Ask questions in Slack
Ask Falcon questions directly in Slack to get instant answers from your knowledge base — without leaving your conversation.
Prerequisite
Section titled “Prerequisite”Ensure Slack is connected to your Falconer org.
Add Falcon to a channel
Section titled “Add Falcon to a channel”Mention @Falcon in any channel where the bot is present to ask questions. Falcon responds with answers grounded in your knowledge base, including citations to source materials. You can also DM with Falcon or add it to a group DM.
Ask questions
Section titled “Ask questions”Mention @Falcon followed by your question. Falcon searches across all your connected sources — including documents, code repositories, Slack conversations, and Linear tasks — to provide accurate answers with citations.
Example questions:
@Falcon How does authentication work in our API?@Falcon What's the deployment process for staging?@Falcon Who owns the marketing site?Falcon provides real-time responses with citations to specific files, documents, or conversations so you can verify the information and explore further.
Permissions
Section titled “Permissions”Falcon respects your organization’s permissions. Users only see answers based on documents and resources they have access to in Falconer.