# Talk to the Falconer agent like a teammate

Get answers and capture your knowledge in plain conversation -- no prompts required.

Falcon is the AI agent built into Falconer. You don't need to learn special commands or write in a particular way. Just ask what you'd ask a knowledgeable teammate, and Falcon finds the answer, writes the doc, or helps you get information out of your head.

## Prerequisites

To get the most out of Falconer:

- [Connect Slack](/docs/set-up/connect-sources) so you can talk to Falcon where you already work, without switching tools
- Add key documents to Falconer -- the more context Falcon has, the better its answers and drafts

## Get instant answers

From the Falconer homepage, or by mentioning `@Falcon` in any Slack channel, just ask.

![](/docs/images/talk-to-agent-homepage.png)

Here are some example questions:

```
How does our refund process work?
```

```
Who owns the billing service?
```

```
What did we decide about the new onboarding flow?
```

Falcon searches across your connected docs, conversations, and other sources, then gives you a cited answer so you can see exactly where the information came from.

## Get knowledge out of your head

Falcon can help you turn what you know into a doc without spending hours writing it. Start a conversation:

```
I want to document how we handle customer escalations. Ask me questions and I'll answer them.
```

```
Help me write down how the deployment process works. I'll describe it and you turn it into a doc.
```

Falcon asks you questions, fills in what it already knows from your connected sources, and drafts the doc for you to review.

## Capture knowledge from a conversation

If a Slack thread already contains the answer, you don't need to rewrite it. [Write a doc from a thread.](/docs/write/write-a-doc-from-slack)

For smaller facts and decisions that don't need a full doc, [use @Falcon remember in Slack](/docs/ask/capture-decisions-in-slack) to save them instantly.

## Refine the draft

Once Falcon produces a draft, keep the conversation going to shape it.

Fill in the gaps:

```
What's missing from this doc?
```

Simplify:

```
Make this easier to follow for someone new.
```

Add context:

```
Include a section on why we made this decision
```

Adjust length:

```
This is too long -- trim it down
```

Check accuracy:

```
Does this match what's in our other docs? Is this up to date with the codebase?
```