# Troubleshooting

> For the complete documentation index, see [llms.txt](https://falconer.com/docs/llms.txt).

Fix the most common Knowledge Health problems.


Fix the most common Knowledge Health problems.

## Run now is missing

**Run now** and **Schedule** appear when your organization uses credits or its own model provider key. If yours doesn’t, contact [support@falconer.com](mailto:support@falconer.com).

## The page asks you to connect a source

The page shows **Connect a source to run Knowledge Health**. Click **Connect sources** and connect at least one. See [Connect sources](https://falconer.com/docs/knowledge-health/set-up/connect-sources.md).

## The page says Indexing your sources

Knowledge Health can run once your first source finishes indexing. The page updates on its own when it’s ready.

## The page asks you to add credits

The page shows **Add credits to run Knowledge Health**. Click **Add credits**, or turn on **Auto reload**. See [Knowledge Health credits](https://falconer.com/docs/knowledge-health/manage/credits.md).

## A scan is paused or queued

**Knowledge Health paused** means your balance reached zero. Add credits and the scan resumes.

**Knowledge Health queued** means other scans are ahead of yours. It starts on its own, and you can leave the page.

## Few or no findings

Connect more sources, especially your codebase, then run another scan. See [Connect sources](https://falconer.com/docs/knowledge-health/set-up/connect-sources.md).

## Assign to Falcon is unavailable

Hover over the button to see why. Usually the fix belongs in a tool Falcon doesn’t edit. See [Fix and triage findings](https://falconer.com/docs/knowledge-health/find-issues/fix-and-triage-findings.md).

If a problem continues, contact [support@falconer.com](mailto:support@falconer.com).